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5G Home

Mobile broadband as fast as it gets

5G Home uses the newest 5G mobile technology to provide you with a faster and more responsive broadband network. 5G Home broadband is now available in a selected - and growing number - of locations.

Get 5G Home

4G Home

5G not on your radar?

Grab a great value 4G Home broadband plan with generous dose of data and see how easy it is to get connected to the internet at your home.

Get 4G Home

5G or not 5G? That is the question.

5G Home 4G Home
Maximum speed 700Mbps 100Mbps
Typical download speed (busy period) 225Mbps 20Mbps
Use HD video, gaming Home and small office
Coverage Limited but growing Very good

How does it work?

  • CHECK YOUR LOCATION

    Check your eligibility and Sign-up! Just enter your address in our handy address checker tool to confirm that the service is available at your location

  • SIGNUP

    Complete our online signup process or give us a call and we'll take care of it for you

  • BROADBAND KIT & SIM DELIVERY

    We'll send you a Home Broadband kit that includes everything you need for a no-sweat setup. Activate the SIM and pop it in the modem. Then simply fire it up and it will automatically connect to the mobile network, giving you a thumping, full-speed mobile internet connection.

  • CONNECT

    Simply connect your devices to the modem via WiFi or network cable (if you must!) and away you go. See? Faster than the time it takes to race back to your house because the network technician suddenly arrived when you didn’t expect them!

Frequently Asked Questions

5G is the next major evolution in mobile network technology. As with 4G before it, 5G is focused on mobile data. 5G will promise three major improvements:

  • Faster download speeds
  • Low latency, less lag
  • Lower chance of congestion

Speeds are variable on the Optus 5G Network. Your actual speed will depend on several factors including (but not limited to) congestion, location of the 5G modem in your house and proximity to an Optus 5G tower. Average download speeds can range from 50Mbps to 200Mbps.

You’ll need a 5G-capable modem or a 5G-ready mobile and a data plan to connect to 5G. You’ll also need to be in an area that has 5G coverage.

Just enter your complete address on our coverage checker to see if you are serviceable. If you don’t have 5G coverage in your area yet, you may opt for our 4G Home Broadband for now.

You may check your address in our coverage checker if you already have 5G coverage then you may contact our support team so we can help you switch over to 5G Home.

Don't panic. 3G and 4G are not disappearing anytime soon. If you don't have a 5G phone, that's fine. You can still access super-fast and extensive 4G coverage until you’re ready for a new 5G device.

4G made it possible for us to stream and download on-the-go. 5G builds on this capability and takes it further. But 5G will do more than just improve our mobile phone experience. The increased capacity and lower latency of 5G has the potential to revolutionize the way we live – enabling technologies like smart cities and self-driving cars.

The 5G Home Internet service does not support fixed line telephone, back-to-base alarm, back-to-base medical systems or a Static IP address.

You will need to contact customer service to ensure that your new service address is eligible for 5G Home Internet. If eligible, you may be able to continue using your 5G Home Internet service at your new service address.

Yes, however this depends on the specific location within the apartment and if the building is in a serviceable 5G area.

Simply unpack the modem (remember to remove the protective plastic film), connect to power and switch on. The 5G modem will search for a 4G/ 5G signal and if the LED light illuminates green you are connected to the Optus 4G or 5G network. You may need to try different locations in your home to get a good 5G signal. Explore the 5G Home Help and Support page for additional support and troubleshooting materials.


Once you’re connected, your modem with automatically update to the latest firmware. This may take up to 24 hours so don’t worry if your modem resets or speeds are slow in the first 24 hours. After 24 hours the centre LED and/or the 5G LED will be green and you’re ready to connect your devices to the WiFi. If the centre LED light is red this means there’s no connection (4G or 5G). Try our troubleshooting tips here or get in touch with us and we'll troubleshoot with you further.





Why it’s wonderful to be part of the Yomojo family