Questions? We’ve got answers.
Yes! If you wish to bring your number to Yomojo, during the sign-up process simply tick the ‘I want to bring my mobile number to Yomojo’ option and input the number you want to port and the name of your current provider. (See: Bring My Number over)
No! There are no lock-in contracts with Yomojo, so you are free to change your plan as you need and you may cancel at any time without penalty (other than breaking our hearts). If you do cancel your service, you will lose any unused allowance at the time of cancellation.
When filling out a report, you’ll have to provide evidence about what has happened. This could be noting down information like the web page address (URL) or a person's user profile or supplying screenshots where appropriate. You can visit the eSafety complaints handling process for more information.
If possible, we'd encourage you to talk to a family member, close friend, or someone you trust to support you through this process.
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