Online Safety

Common Online Safety Issues 

Adult Cyber Abuse

Adult cyber abuse occurs when someone sends or shares seriously harmful content about a person aged 18 or older using an online platform.

This can include:

• abusive social media posts

• threatening messages or emails

• harmful comments or chats

• sharing images, memes, videos, or livestream content intended to harm someone

If someone online is being rude or offensive, you may be able to reduce contact by adjusting privacy settings or blocking the person.

For further help, visit the eSafety Commissioner’s resources on adult cyber abuse.

Cyberbullying

Cyberbullying involves using online platforms to intentionally harm or intimidate children and young people.

It may occur through:

• social media platforms

• messaging apps

• online games

• forums or discussion boards

Cyberbullying can cause emotional distress and long-term harm. Parents and guardians should monitor their children's online activity and encourage open conversations about online experiences.

More information and support are available through the eSafety Commissioner’s cyberbullying resources.

Online Fraud and Scams

Cybercriminals use a variety of tactics to steal personal information or money online.

Common scams include:

• phishing emails or SMS messages

• fake calls pretending to be legitimate companies

• fraudulent websites or online stores

• identity theft attempts

Fraudsters may impersonate trusted organisations, including telecommunications providers, to gain access to your personal information.

If you receive suspicious messages claiming to be from Yomojo:

• do not click links

• do not open attachments

• report the message to us immediately

You can also learn how to identify scams through Scamwatch or ACMA scam awareness resources.

Illegal and Restricted Online Content

Illegal and restricted online content includes material that is unlawful to produce, distribute, or download.

Examples include:

• child exploitation material

• terrorist or extremist content

• explicit content involving minors

• extremely violent or prohibited material

Accessing or distributing this content using any internet service provider, including Yomojo services, is against the law.

For more information, refer to the Online Safety Act or the eSafety Commissioner’s guidance on illegal content.

How to Protect Yourself Online 

Use Content Filters and Parental Controls

Content filtering tools help control what websites or online services can be accessed on devices connected to your network.

These tools can:

• block inappropriate content

• restrict harmful websites

• monitor internet activity

• protect children from unsafe online environments

The Communications Alliance Family Friendly Filter program provides a list of approved filtering tools that help create a safer online environment for families.

Secure Your Devices and Accounts

Protecting your devices helps prevent cyber-attacks and identity theft.

Basic security steps include:

• using strong passwords

• enabling multi-factor authentication

• keeping software updated

• avoiding suspicious downloads or links

These practices help reduce the risk of malware, phishing, and hacking attempts.

Report Harmful or Inappropriate Content

If you experience or witness harmful online behaviour, you can report it through several channels.

You may report:

• cyberbullying

• adult cyber abuse

• non-consensual image sharing

• illegal or harmful online content

Reports can be made through Yomojo support channels or directly to the eSafety Commissioner, who investigates online safety complaints and works to remove harmful content.

Report Scams and Fraud

If you believe your account or personal information has been compromised:

1. Contact Yomojo immediately.

2. Inform your bank or financial institution.

3. Report the scam to Scamwatch, operated by the Australian Competition and Consumer Commission (ACCC).

Scamwatch also publishes updates about the latest scam trends affecting Australians.

Call the Kids Helpline

Young people who are experiencing online issues such as cyberbullying or sexting can seek confidential support through Kids Helpline.

Kids Helpline provides free counselling services for Australians aged 5 to 25, available 24 hours a day.

You can contact Kids Helpline via phone or online at: https://kidshelpline.com.au